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Face Masks

Following Government advice.  ALL patients that will be entering the Medical Centre, will be required to wear appropriate face coverings prior to accessing the building. Thank you for you understanding and co-operation during this Pandemic.

INFLUENZA VACCINES 2020

DUE TO THE GLOBAL PANDEMIC IT IS VITAL THAT PATIENTS ARE PROTECTED FROM INFLUENZA

If a covid vaccine becomes available it has been suggested that people will need to have had their flu vaccine at least 1 month prior.  We recommend getting your flu vaccine as soon as possible.

Eligible patients are those with a chronic medical condition, carers, pregnant women, or aged over 65 years, and children aged 2&3 years.

More information can be found here.

BOOK BY TELEPHONE between 2-5pm Monday - Friday.  01792 581666

BOOK VIA MY HEALTH ONLINE - CLICK HERE TO BOOK ONLINE.  You will need to be set up for My Health Online to be able to do this.  Contact the surgery to Register.

See below for how to book, please read the following safety information first:

FOR THE SAFETY OF EVERYONE, PATIENTS ARE TO ABIDE BY THE FOLLOWING RULES WHEN ATTENDING CLINICS:

  • Stick to your appointment time.
  • You MUST WEAR A MASK
  • Respect and follow social distancing measures.
  • Wear weather appropriate clothing / bring an umbrella as there will be outdoor waiting.
  • Be eligible - non-eligible patients will be turned away.  We do not want patients attending the surgery unnecessary, and we are not at this stage providing vaccines to patients aged between 50-65 who do not have a long term medical condition - these will be provided later in the year according to the Government.

***DO NOT ATTEND WITH CORONAVIRUS SYMPTOMS AS YOU PUT EVERYONE AT RISK***

IF YOU HAVE A SORE THROAT, COUGH, HEADACHE, HIGH TEMPERATURE, OR LOSS OF TASTE/SMELL DO NOT ATTEND YOUR APPOINTMENT.

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**Coronavirus** Click here for our COVID-19 information page

If you can spare a minute to complete this questionnaire it would be greatly appreciated - click here.

A message from POBL:   We are interested in finding out if people have been using their outdoor spaces more often and get some feedback on what we can do to help people to keep doing so to improve wellbeing.

What should you do?

Please listen to the Government advice.

Stay home, don't socialise, keep a safe distance from others – only go out for essential reasons, and to work if you are a key worker. 

Social Distancing & Shielding

IF you are entitled to a flu jab you are in a vulnerable group and likely to be more at risk of being very ill if you catch the virus therefore you must abide by the social distancing guidelines.

Some people will be more vulnerable and fall in the shielding category.  The Government will be sending letters to these people.

Please do not call us about this, our lines are exceptionally busy.

Click here for more information.

Absence notes

We will not provide sick papers if you have to self-isolate, you can obtain a self-isolation note online – click here.

 

Prescriptions

We will now only be taking requests for repeat prescriptions online.

You must register, just call the surgery and we will set you up.

You will need an email address.

You will have to nominate a Pharmacy that is able to collect from the surgery via delivery drivers. If you choose any local WELL chemist or Treboeth Pharmacy, prescription collections are daily. For other pharmacies Boots/Tesco etc you should speak to them directly regarding collection/delivery

You must allow 72 hours before collection, and collect at your nominated pharmacy.

WELL Pharmacy opening times are now between 10.00-11.45am and 2.00-5.00pm

 

 
OUR MAIN DOORS WILL BE KEPT CLOSED UNTIL FURTHER NOTICE

These are extreme circumstances and precaution is being taken for your safety, and the safety of our staff so that we can maintain services.  Health services are under severe pressure and will be for some time as the pandemic progresses.  Health workers at all levels are working extremely hard.

 

 

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Advice is changing daily, if your are worried and want more information (about self isolating / chronic conditions / symptoms etc) click here

keep up to date via the Government website and follow our Cluster Facebook Page

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Read Our Surgery Newsletter - click here and see the link on the top right of the screen>>

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Welcome to Fforestfach Medical Centre

Patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening times and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

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Opening Times

Telephone access to the surgery is available Monday to Friday between the hours of 8.00 to 18.30.

See Appointments for more information on when to call and who to see.

The Medical Centre building is open to patients Monday – Friday between the hours of 8.30 to 12.30 and 13.30 – 18.00.

 

When We Are Closed

If you need to contact a doctor when the surgery is closed, you should contact the ‘Out-of-Hours’ service directly on 111.

Out-of-hours is available from 6.30pm to 8.00am Monday to Friday, all day on Saturdays, Sundays, bank holidays and any other times the surgery is closed.

ABMU Local Health Board is now responsible for the out-of-hours service. You can also contact the 111 Service (Previously NHS Direct) for Health Information and Advice 24/7. 

Visit NHS Direct online at www.nhsdirect.nhs.uk.

We are closed 5 times a year for staff training, please click below to view upcoming dates.

Click HERE for the dates the surgery will be closed for staff training.

(Site updated 16/11/2020)
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